• About
  • About the Radiant Loyalty Programme

    Our exclusive Radiant Loyalty Programme is our way of expressing our appreciation for the loyal patronage of our patients.

    You have the option of joining the Radiant Loyalty Programme at any time after visiting the Renewal Institute. After 1 October 2017, new patients are automatically joined on the Radiant Loyalty programme, and have to opt-out if they do not wish to receive benefits.

    How do I earn points?

    For every R1 you spend, you will earn 1 point. Points are updated to your Radiant Loyalty Programme account every time you purchase products and/or treatments at a Renewal Institute branch or through our Online Skin Care and Food Stores. You'll also earn a 1000 loyalty points for every successful referral you make as well as 500 loyalty points every time you complete our monthly loyalty survey.

    Tiers:

    The Radiant Loyalty Programme has three tiers:

    • Our entry level tier, Jade (R0-R24 999)
    • Our second tier, Pearl (R25 000 – R49 999)
    • Our VIP tier, Diamond (R50 000+)

    How is my tier determined?

    Your tier, and subsequent benefits will be determined based on the following conditions:

    • Date of joining the programme, and subsequent spend for the next 12months.
    • Should your spend exceed the top level of your tier, you will be upgraded to the next tier and enjoy the relevant benefits.
    • On the date of your anniversary of enrolment into the Radiant Loyalty Programme, your following year’s tier is determined as follows:
    • Your tier is determined by your accumulated spend over the past 12 months, from your anniversary date. This will determine whether you remain on your current tier or be downgraded to the applicable tier.
    • Your reviewed tier status, is valid for the following 12months, unless your spend allows for an upgrade again.

    LOYALTY TIER BENEFITS

    Jade Tier Rewards

    • Get informed of all product specials, launches and new treatments before they are made public.

    Pearl Tier Rewards

    • Receive 5% discount on all treatments and product purchases, excluding scripted medication.
    • Celebrate your birthday with a complimentary treatment spoil! Choose between an “Elite Prep & Maintenance Solution” OR 60minute Spacology Massage. *Valid for one month from date of issue.
    • Get informed of all product specials, launches and new treatments before they are made public.
    • Receive preferential bookings for new treatments.

    Diamond Tier Rewards

    • Receive 10% discount on all treatments and product purchases, excluding scripted items.
    • Celebrate your birthday with a complimentary treatment spoil! Choose between an “Ultimate Prep & Maintenance Solution” OR 90minute Spacology Massage.*Valid for one month from date of issue.
    • Get informed of all product specials, launches and new treatments before they are made public.
    • Receive preferential bookings for new treatments.

    MILESTONE REWARDS

    Take advantage of our Milestone Rewards as linked to your total accumulated points! For an enhanced value-add experience, the Milestone Reward treatment vouchers changed on 2 August 2018 to offer patients a more relevant range of choices in the form of various ADD-ON treatments. These add-on treatments can be done in the comfort of your home branch, with your regular therapist during a prescheduled appointment - it cannot be scheduled as a standalone treatment. To enhance your current treatment plan we bring you skin or body add-on options to choose from that will best suit your treatment journey and end goal.

    • 10 000 Your choice between the following treatments:

    Facial option 1: 15minutes PDT with NeoStrata Hydrating Silk Peel

    Facial option 2: 15minutes Transdermal Mesotherapy with Lycoderm Hydrating Serum

    Body option 1: 15minutes Transdermal Mesotherapy with Patricia Clarke Contouring Gel

    Body option 2: 15minutes Transdermal Mesotherapy with Lycoderm Hydrating Serum

    • 20 000 Your choice between the following treatments:

    Facial option 1: Spacology Exfoliating Enzymes, with Lycoderm Stem Cell Serum

    Facial option 2: Spacology Exfoliating Enzymes, with Lycoderm Couperose Serum

    Facial option 3: Spacology Exfoliating Enzymes, with Lycoderm Radiance Serum

    Facial option 4: 15minutes PDT with Teana D2 Instant Lift Serum

    Body option 1: Spacology Exfoliating Enzymes, with Teana Magic Touch Anti-Cellulite Wrap

    Body option 2: Spacology Exfoliating Enzymes, with Patricia Clarke Contour Gel.

    • 30 000 Your choice between the following treatments:

    Facial option 1: 15minutes Microdermabrasion, with Lycoderm Concentrated Peptide Serum

    Facial option 2: 15minutes Microdermabrasion, with Lycoderm Couperose Serum

    Facial option 3: 15minute Microdermabrasion, with Radiance Serum

    Facial option 4: Spacology Alginate Mask, with Lycoderm Concentrated Peptides

    Facial option 5: Spacology Alginate Mask, with Couperose Serum

    Facial option 6: Spacology Alginate Mask, with Radiance Serum

    Body option 1: 15minutes Transdermal Mesotherapy, with Teana D2 Instant Lift Serum

    Body option 2: 15minutes Transdermal Mesotherapy, with Teana D6 Panthenol Serum.

    • 40 000 Your choice between the following treatments:

    Facial option 1: Beta Lite Peel

    Facial option 2: Glycolic Peel

    Facial option 3: Ferulic Peel

    Facial option 4: Spacology Alginate Mask, with Teana HA Serum 2ml

    Body option 1: 15minutes PDT, with Lycoderm HA Glide Serum

    Body option 2: 15minutes PDT, with Teana HA Serum

    • 50 000 Your choice between the following treatments:

    Facial option 1: 15minutes Microdermabrasion, 15minutes Transdermal Mesotherapy, with Lycoderm HA Glide Serum

    Facial option 2: Beta Lite Peel, with Lycoderm HA Glide Serum

    Facial option 3: Glycolic Peel, with Lycoderm HA Glide Serum

    Facial option 4: Ferulic Peel, with Lycoderm HA Glide Serum

    Body option: Spacology Exfoliating Enzymes, with 15minutes PDT and Patricia Clarke Contour Gel

    • 60 000 Your choice between the following treatments:

    Facial option 1: 15minutes Laser Genesis™ 3000 shots, with Teana D2 Instant Lift Serum

    Facial option 2: 15minutes Laser Genesis™ 3000 shots, with Teana D6 Panthenol Serum

    Facial option 3: 15minutes Carboxy Therapy, with Teana A4 HA Serum

    Body option 1: 15minutes Carboxy Therapy, with Patricia Clarke Contour Gel

    Body option 2: 15minutes Microdermabrasion, with Patricia Clarke Contour Serum

    • 75 000 Your choice between the following treatments:

    Facial / Body option 1: 30minutes Laser Genesis™ 6000shots, with Teana D6 Panthenol Serum

    Facial /Body option 2: 30minutes Laser Genesis™ 6000shots, with Teana D2 Instant Lift Serum

    Facial option 3: Beta Peel, with Lycoderm HA Glide Serum and 15minutes PDT

    Facial option 4: Glycolic Peel, with Lycoderm HA Glide Serum and 15minutes PDT

    Facial option 5: Ferulic Peel, with Lycoderm HA Glide serum and 15minutes PDT

    • 100 000 Your choice between the following treatments:

    Facial or Body option 1: 30minutes Laser Genesis™ 6000shots, with Lycoderm HA Glide Serum, with 15minutes PDT.

    Facial or Body option 2: 30minutes Laser Genesis™ 6000shots, with Lycoderm Couperose Serum, with 15minutes PDT.

    Facial or Body option 3: 30minutes Laser Genesis™ 6000shots, with Lycoderm Radiance Serum and 15minutes PDT.

    • 125 000, 150 000, 175 000, or any further increments of 25 000 points earned, your choice between the following treatments:

    Facial option 1: 15mins Microdermabrasion, 15mins PDT, 30mins Laser Genesis™ 6000shots, with Teana D2 Instant Lift Serum.

    Facial option 2: 15mins Microdermabrasion, 15mins PDT, 30mins Laser Genesis™ 6000shots, with Teana D6 Panthenol Serum.

    Facial option 3: Beta Lite Peel, 15mins PDT, 30mins Laser Genesis™ 6000shots, with Teana D2 Instant Lift Serum

    Facial option 4: Glycolic Peel, 15mins PDT, 30minutes Laser Genesis™ 6000shots, with Teana D2 Instant Lift Serum.

    Facial option 5: Ferulic Peel, 15mins PDT, 30minutes Laser Genesis™ 6000shots, with Teana D2 Instant Lift Serum.

    Body option 1: 30mins Carboxytherapy, with 15mins PDT and Patricia Clarke Contour Gel.

    Body option 2: 30mins Transdermal Mesotherapy, with 15mins PDT and Patricia Clarke Contour Gel.

    Body option 3: Spacology Exfoliating Enzymes, with 15mins PDT and Patricia Clarke Contour Gel.

    Please note:

    • Milestone Rewards are issued once, the first time that these Milestones are reached (based on the lifetime spend balance).
    • Milestone Rewards are ADD-ON treatment packages - a choice of skin or body treatment(s) can be added on to any existing appointment to further enhance the current treatment plan and support the end goal of each patient.
    • Pearl and Diamond discounts and birthday celebration spoils are issued annually.
    • Milestone Reward vouchers are valid for 3 months from the date of issue.
    • Milestone Reward vouchers are non-transferable.
    • Milestone Rewards and birthday vouchers are sent via e-mail - it is the patient's responsibility to make the required booking(s) timeously.
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